Privacy Policy

Information we collect

When you submit a form or contact ViaParo AI, we may collect information you choose to provide, including:

• Name and email address.
• Business name and business context.
• Your current web presence, goals, project needs, and how you heard about us.
• Messages, files, or other details you share during discovery or delivery.

We may also receive basic technical information from the services that host and run this website, such as logs needed for security, performance, and reliability.

How we use information

• To respond to requests and schedule discovery conversations.
• To prepare scoped proposals, estimates, and project plans.
• To deliver websites, automation, AI systems, and custom software services.
• To send invoices, payment links, receipts, and service-related updates.
• To protect the website, troubleshoot issues, and improve the service.

Payments and third-party services

ViaParo AI uses trusted service providers to operate the website, store lead information, send notifications, host work, and process payments. Payment processing is handled by Stripe. ViaParo AI does not store full card numbers on its own systems.

These providers process information according to their own terms and privacy policies.

Sharing information

ViaParo AI does not sell personal information. We may share information with service providers only as needed to run the business, deliver services, process payments, comply with law, or protect the rights and safety of ViaParo AI and its clients.

Data retention and security

We keep information only as long as reasonably needed for the purposes described in this policy, including client communication, project records, accounting, legal, and operational needs. We use reasonable safeguards to protect information, but no internet service can guarantee absolute security.