Governance

How AI-assisted delivery is governed.

ViaParo uses AI to move faster, but authority stays with named people. The website is the marketing and acquisition layer. Governed workspace setup, agent identities, execution, metering, and audit evidence belong in Marginalia and Agent Work after an owner-reviewed engagement setup.

Operating path

The site is the front door, not the agent operating platform.

01

ViaParo website

The public site qualifies interest, explains the delivery model, and captures enough context to decide whether there is a real engagement to set up.

02

Owner-reviewed setup

A human reviews the lead, confirms the sponsor, engagement mode, data boundary, systems involved, and approval path before any workspace is provisioned.

03

Marginalia workspace

The governed workspace holds objectives, requirements, decisions, backlog, evidence, and change history. This website does not replace that workspace.

04

Agent Work execution

Agents may analyze, draft, dry-run, implement approved work, and assemble evidence. They do not receive implied business authority.

Engagement modes

The public service names map to canonical operating modes.

The work can be done for you, with you, or transferred to your team. The chosen mode determines workspace access, agent identities, approval records, support boundaries, and offboarding expectations.

Provider-Managed

Managed Product Delivery

ViaParo runs the workspace and delivery loop for the client. The client sponsor still approves business meaning, scope, acceptance, and release decisions.

Co-Managed

Collaborative Product Operations

ViaParo administers the workspace while authorized client users inspect, contribute, and collaborate directly under named roles and approval boundaries.

Client-Operated

AI Delivery Enablement

The client owns the workspace, identities, integrations, recovery path, and operating policy. ViaParo supports, trains, reviews, or performs delegated work.

Human authority

AI can accelerate the work, but it does not approve the work.

Agents can draft, analyze, dry-run, implement approved tasks, and assemble evidence. They cannot infer approval, expand scope, expose secrets, merge, deploy, waive risk, or accept an outcome without explicit human authority.

  • The client owns business meaning.
  • Administration is not approval.
  • Agents have delegated tasks, not implied authority.
  • Material change must be inspectable.
  • A mode change is an operation, not a permission toggle.
  • The stricter rule wins.

Lead to engagement

Workspace provisioning is owner-reviewed, never automatic from an anonymous form.

Before a lead becomes an engagement, ViaParo confirms the operating model, the human sponsor, the boundaries around data and systems, and the evidence trail that will prove what happened.

  • Preferred engagement mode and review date
  • Client Sponsor or decision maker
  • Data sensitivity and systems involved
  • Desired agent responsibilities
  • Approval and operational boundaries
  • Evidence, handoff, support, and offboarding expectations